Shipment

When do orders ship?

Orders will generally ship within 24 hours of receipt.  Orders placed on National Holidays or on the weekends may take longer depending on shipping carrier operating schedules.

When will I know my order has been shipped?

You will receive a tracking number via email once your order has shipped to the e-mail you provide during checkout.

Am I restricted as to where I can have my order shipped to?

For website orders, shipping destinations are limited to physical addresses in the Continental US, Alaska, Puerto Rico and Hawaii. Please call us at 206-285-0517  if you would like to make special arrangements to ship outside the United States.  A specific order can only be shipped to one address, if multiple shipping addresses are required on a single order, please call customer service at 206-285-0517 to make special arrangements.

What shipping carriers do you use?

FEDEX, UPS, or USPS are all carriers we work with.  

How fast will I get my order?

Typically, your order should arrive within 5-7 business days or less, depending on the delivery address in relation to the store location selected to ship from.  Please keep this in mind if time is critical. If you order contains an item that is not in-stock, we will contact you directly via e-mail or phone to provide an estimated in-stock date and/or make alternative recommendations.

How are shipping charges calculated?